Our Services
Manage All Guest Feedback
Consolidate, track, and reply to all your guest feedback using your own personalized AI
Collect Guest Insights
Launch customized surveys automatically after every order to have a real time pulse on your guest sentiment
Boost your Online Visibility
Make your brand appear higher on online searches by understanding how your customers are regularly feeling at a brand, location and manager level to deliver a best in class reputation
Recover Unhappy Guests
Recover and turn your unhappy guests into loyal customers using digitally enabled processes
Know your Customers
Generate & automatically centralize all your customer data to build powerful customer segments & profiles
Reach out to your Customers
Run targeted campaigns to efficiently bring back your customers with end to end attribution
- Our packages
Affordable Options
Basic
Do It Yourself - access to reputation management platform
What is included?
- Reputation Management Dashboard
- Consolidated customer review site
- Reputation Indicator alerts
- Web & Email Notifications
- Daily, Weekly & Monthly Trend Cloud Analytics and Reports
- Reputation Scores & Grading
- Respond to Reviews, both negative & positive
$99
/month
per location
Advanced
We will respond to your reviews and manage your reputations
What is included?
- Reputation Management Dashboard
- Consolidated customer review site
- Reputation Indicator alerts
- Web & Email Notifications
- Daily, Weekly & Monthly Trend Cloud Analytics and Reports
- Reputation Scores & Grading
- We respond to your online Reviews
- We respond to Social Media Inquiries
- Solicit Customer Reviews
- Custom email review templates
- Manage win back communications
- Flag and removal of unfair malicious reviews
- Monthly Reputation Audit
- Review keywords positive and negative for trends
- We provide goal setting to reach desired scores
$349
/month
per location
Premier
<< Includes all of Advance Package plus:
What is included?
- We post custom content to social media sites*
- Create or maintain website
- Create content for PR and distribute press releases
- Graphic design services
- Digital geo-fencing media placement
- Email campaigns
- Text messaging campaigns
- Create social media profiles and update accounts with correct information
- 12-Month social media calendars
- Quarterly marketing strategies
- Social Media and PR training for management
- Menu development and design
- Point of Sale materials
- Printing and promotional materials
