Improving your online customer ratings and reviews.
Drive more traffic and revenue in 2025
Improve your online customer
ratings and reviews.
With a polished online image, more customers will be drawn to your brand. Watch as improved trust and engagement translates into boosted traffic, better conversions, and higher revenue.
Falling Short on Reviews and Positive Ratings Affects Sales
Most restaurants are underperforming in their historical average volume of reviews and positive ratings. We can help you overcome these challenges, using our technology and marketing experiences.
Increase Sales Revenue
Boosting guest review scores by just 0.5 points can increase sales by 1.6%. Our proven processes help improve your ratings, enhancing your visibility on search results and driving more sales.
Positive Cultural Changes
Cultural change occurs when your entire team focuses on delivering 5-star guest experiences. Enhanced employee retention is one of the key benefits of our reputation management solution.
- Case Studies
Trusted Industry Peer
i Fratelli Pizza partnered with M6 degrees to enhance brand reputation, improve ratings, increase online traffic and grow revenue.
M6 degrees has provided a short term and long term solution for their challenges
Commitment & Results
- 1-star reviews have decreased by 66.7%
- The volume of reviews has increased by 435%.
- The overall customer satisfaction score is 90, an increase of 19%.
Benefits
i Fratelli Pizza new sign ups for their VIP loyalty program increased by 142%
Overall company morale has significantly improved. Managers are seeing a positive cultural shift, with a strong focus on earning recognition as the first pizza franchise group to achieve a 5.0 rating across all stores.
Our Services
Manage All Guest Feedback
Consolidate social media platforms, track, and reply to all guest reviews - both positive and negative - in real time
Collect Guest Insights
Utilize custom surveys to gain a real time pulse on your guests' experiences to increase guests engagement online and in-store
Boost your Online Visibility
Move your brand higher in online searches like Google by providing a best-in-class experience and thanking your guests for their positive feedback
Recover Unhappy Guests
Win back unhappy guests and turn them into loyal customers by responding quickly and acknowledging their feelings
Know your Guests
Generate & automatically centralize all your customer data to identify issues that can be resolved quickly so that other guests wil not have a similar experience.
Reach out to your Guests
Our process includes monitoring the top 15 keywords both positive and negative in order to create targeted campaigns to gain new guests and increase the frequency of loyal guests visits
Customer Lifecycle Stage
M6 degrees boosts your online ratings so you are seen everywhere and more customers can find you
Acquire customer feedback and customer data both online and offline
digital experiences, both in-store and online
- Get your customer in the door.
- Collect customer data and get them coming back.
- Drive customer experience and engage with your brand.
AI-powered automated customer service and drive consolidated customer insights
recommend a brand that responds quickly
- Create happy customers with unified customer service. All of your customer interactions, across reviews, chat, email and forms, all in one place.
- Automate your customer satisfaction with AI. Make sure your customers are heard, at all times.
Engage your customers with better customer data and better marketing campaigns
with personalized offers
- Better campaigns with better customer data. Build custom customer profiles and drive only the most relevant marketing for your customers.
- Targeted marketing with personalized offers, vouchers and coupons across every channel.
- Track campaign success in real time, all in one place.
Track the entire customer journey and bring back more customers
- Build a loyal customer base that keeps coming back for more.
- Track repeat visits, and start your Customer Lifecycle all over again for your power customers.
- Leverage customer data, get ahead of the competition with data-driven decisions and grow your business's success.
